Important Points to Consider in User Interface Design
In today’s world, information technologies and the products of these technologies have become a part of us as well as making our lives easier.…
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Insights
Ideas, field notes and company news from the people building accountable service operations.
5 Reasons for Using ITSM Tools
Why Institutions and Organizations Should Use ITSM Tool and What They Do Gain After Using ITSM Tool? ITSM is a bridge that connects institutions,…
Read articleWhat is Service Asset and Configuration Management?
ITIL Service Asset and Configuration Management, It aims to preserve information about Configuration Items required to provide an IT service, including relationships. The activities…
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What is Incident Management?
What is Incident Management? An incident is an event that may result in the loss or disruption of an organization’s operations, services or functions.…
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What is Problem Management?
Problem management, The process of identifying and managing the causes of events in an IT service. It is a core component of ITSM frameworks.…
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What is Case Management?
Any project, action, service, or response that is “opened” and “closed” for a specified period of time to reach a solution of an incident,…
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We Assure With Our ISO 9001 and ISO 27001 Certificates
Our company INOSAS, operating in the field of Information Technologies, has successfully passed ISO’s 9001 and 27001 certification audits with the Turkish abbreviation of…
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What is IT Service Management (ITSM)?
IT service management (ITSM) is the planning-strategy behind the way an organization delivers its IT services to its end users. ITSM can be seen…
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What is Service Operation?
What is a Service Operation? What Does It Do? Service operation involves the coordination and realization of the activities and processes necessary to provide…
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What is ITIL (Information Technology Infrastructure Library)?
WHAT IS ITIL? ITIL; Information Tecnology Infastructure Library In the 1980s, the British Government realized that an adequate, strong and flexible service could not…
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