08/04/2021
What is a Service Operation? What Does It Do? Service operation involves the coordination and realization of the activities and processes necessary to provide and manage […]
07/06/2021
ITIL Service Asset and Configuration Management, It aims to preserve information about Configuration Items required to provide an IT service, including relationships. The activities and process […]
08/04/2021
WHAT IS ITIL? ITIL; Information Tecnology Infastructure Library In the 1980s, the British Government realized that an adequate, strong and flexible service could not be offered […]
09/04/2021
IT service management (ITSM) is the planning-strategy behind the way an organization delivers its IT services to its end users. ITSM can be seen as a […]
29/05/2021
What is Incident Management? An incident is an event that may result in the loss or disruption of an organization’s operations, services or functions. Incident management […]
26/06/2015
Inosas continues its studies and investments in order to contribute to the production of innovative and high value-added technological solutions and to develop special corporate applications […]
06/11/2016
Inosas represented our country at ZendCon 2016 held in Las Vegas – Hard Rock Hotel, USA. Managers of Zend, Rogue Wave and Inosas came together at […]