What is Problem Management?
Problem management, The process of identifying and managing the causes of events in an IT service. It is a core component of ITSM frameworks.…
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Ideas, field notes and company news from the people building accountable service operations.
What is Case Management?
Any project, action, service, or response that is “opened” and “closed” for a specified period of time to reach a solution of an incident,…
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We Assure With Our ISO 9001 and ISO 27001 Certificates
Our company INOSAS, operating in the field of Information Technologies, has successfully passed ISO’s 9001 and 27001 certification audits with the Turkish abbreviation of…
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What is IT Service Management (ITSM)?
IT service management (ITSM) is the planning-strategy behind the way an organization delivers its IT services to its end users. ITSM can be seen…
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What is Service Operation?
What is a Service Operation? What Does It Do? Service operation involves the coordination and realization of the activities and processes necessary to provide…
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What is ITIL (Information Technology Infrastructure Library)?
WHAT IS ITIL? ITIL; Information Tecnology Infastructure Library In the 1980s, the British Government realized that an adequate, strong and flexible service could not…
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Mobile World Congress 2019 / MWC19 Barcelona
MWC19 Barcelona Mobile World Congress, which was held in Barcelona, Spain between 25-28 February in the fair area called Fira Gran Via, is important…
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Inosas at the International Smart Cities Conference
Within the scope of the “International Smart Cities Conference 2” held in Ankara Congresium on May 24, 2017, officials of public institutions, mayors, technology…
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EfsaneTarifler.com in Cyberspot Magazine
EfsaneTarifler is a knowledge-centered, entertaining and interactive social media channel specialized in the kitchen area, which has adopted the sharing nature of well-known social…
Read articleInosas at Las Vegas for ZendCon 2016
Inosas represented our country at ZendCon 2016 held in Las Vegas – Hard Rock Hotel, USA. Managers of Zend, Rogue Wave and Inosas came…
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