What is Service Operation?

What is a Service Operation? What Does It Do? Service operation involves the coordination and realization of the activities and processes necessary to provide and manage […]

What is Service Asset and Configuration Management?

ITIL Service Asset and Configuration Management, It aims to preserve information about Configuration Items required to provide an IT service, including relationships. The activities and process […]

What is Problem Management?

Problem management, The process of identifying and managing the causes of events in an IT service. It is a core component of ITSM frameworks. The main […]

What is ITIL (Information Technology Infrastructure Library)?

WHAT IS ITIL? ITIL; Information Tecnology Infastructure Library In the 1980s, the British Government realized that an adequate, strong and flexible service could not be offered […]

What is IT Service Management (ITSM)?

IT service management (ITSM) is the planning-strategy behind the way an organization delivers its IT services to its end users. ITSM can be seen as a […]

What is Incident Management?

What is Incident Management? An incident is an event that may result in the loss or disruption of an organization’s operations, services or functions. Incident management […]

What is Case Management?

Any project, action, service, or response that is “opened” and “closed” for a specified period of time to reach a solution of an incident, problem, request, […]

We Assure With Our ISO 9001 and ISO 27001 Certificates

Our company INOSAS, operating in the field of Information Technologies, has successfully passed ISO’s 9001 and 27001 certification audits with the Turkish abbreviation of the International […]

Mobile World Congress 2019 / MWC19 Barcelona

MWC19 Barcelona Mobile World Congress, which was held in Barcelona, Spain between 25-28 February in the fair area called Fira Gran Via, is important for the […]